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| Support Services |
All genisys customers benefit from a Total Support Commitment. Our professional team of consultants is always available to discuss your requirements, evaluate and recommend solutions and provide proposals and support services.
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| Training |
| We offer training courses to the users and administrators of the solutions we implement. |
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| Consultancy |
| Our professional team of consultants is always available to discuss your needs, evaluate and specify solutions and provide proposals: |
- Business analysis
- Specification of requirements
- Forms design and construction
- Workflow development
- Integration services
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| Help Desk |
| Once our systems are implemented, our customers enjoy the support offered by our professional help desk, which provides support and day-to-day assistance. Customers can contact the helpdesk directly by emailing GenisysSupport@finobj.com. |
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| Ongoing Support |
| As part of our ongoing support, we offer: |
- Onsite maintenance of hardware
- Upgrade protection for our software, providing new versions as released
- Total Account Management
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